Conversations and Reply Qualifier - Zevari Docs
Read replies, understand an assessment, leave feedback, and decide what to say next.
Start with the conversation
Reply Qualifier checks incoming replies for a possible sales conversation. You choose who to reply to and what to say. Open a person, read the thread, and use the assessment as a second opinion.
Choose a view
All shows conversations in your selected workspace and filters. Needs reply shows conversations marked as waiting for you. Qualified shows conversations that passed all three checks. Excluded shows assessed conversations that did not pass all three checks; you can still open them and reply.
Understand the three checks
Buying interest means the conversation suggests interest in what you sell. Customer fit means the person matches your ideal customer profile, the description of who you want to sell to. Conversation evidence means the person has sent at least two messages or a direct business inquiry. Qualified means all three passed. Read the messages yourself before deciding what to do next.
See where it started
Attribution asks a separate question: can Zevari link the conversation to outreach sent through Zevari? A conversation can qualify even when that link cannot be confirmed. An unconfirmed link does not tell you where the conversation actually started.
Tell us when the result looks wrong
Choose Looks wrong? and explain what the assessment missed. Save feedback records your comment; it does not change the assessment, move the conversation, or send a message. You can change your feedback later. If the assessment changes while you are writing, read the latest result before saving again. Your draft reason is kept.
Write and send your reply
Type a reply yourself, or choose Draft with your AI to copy a prompt about this thread into your AI tool. Paste the resulting draft back into the reply box and review it. Pressing Send sends that reply using the sending account shown above the thread. Reply Qualifier only assesses the conversation.
Find your way back
On a phone or smaller screen, Details opens the assessment and conversation information. Close Details to return to the messages. Back to conversations returns to the list. Opening a person and then choosing Back to conversations returns to the same thread. The workspace and sending-account labels tell you which conversation you are viewing.
When there is no result yet
An empty view may mean no conversations match your workspace, search, or filters. Check those first. Not evaluated yet means there is no saved assessment to show. If an assessment cannot be loaded, use Retry assessment. You can still read the loaded thread and write a reply. If the problem continues, contact support at issues@zevari.ai with the page and workspace where it happened.
Read the card numbers
Replies assessed and qualified conversations summarize the past seven days. The response count shows conversations currently marked as needing a reply in the workspace. These numbers answer different questions, so they do not have to match. Notification settings controls your alerts.